Legal Documents

1. Introduction

Stratum Labs Inc. ("we," "our," or "the Company") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our analytical testing services or visit our website.

2. Information We Collect

We collect minimal information necessary to provide our services:

• Contact Information: Email address for report delivery and order communication. We do not require names or physical addresses unless necessary for specific shipping arrangements.
• Order Information: Test selections, sample descriptions, and order history associated with your account.
• Payment Information: Cryptocurrency transaction hashes for payment verification. We do not process or store credit card information.
• Technical Data: IP addresses, browser type, and usage patterns collected automatically for security and service improvement.

3. How We Use Your Information

We use collected information exclusively for:

• Processing and fulfilling your analytical testing orders
• Delivering Certificates of Analysis via encrypted channels
• Responding to customer service inquiries
• Preventing fraud and ensuring platform security
• Complying with applicable legal requirements

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With your explicit consent
• To comply with valid legal processes or government requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including end-to-end encryption for report delivery, secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain order records and analytical data for a period of 24 months following service completion. Sample materials are disposed of within 30 days of report delivery unless alternative arrangements are made. You may request deletion of your data at any time, subject to legal retention requirements.

7. Public Reports

Certificates of Analysis may be shared publicly only with your explicit consent. Public reports are fully anonymized and contain no identifying information linking the analysis to any individual or organization.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability

To exercise these rights, contact us at privacy@stratumlabs.ca.

9. Cookies and Tracking

We use essential cookies for website functionality and anonymous analytics to improve our services. We do not use advertising cookies or share data with third-party advertising networks.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@stratumlabs.ca
Subject Line: Privacy Inquiry